Terms of Use
These comprehensive Terms of Use govern your access to and utilisation of our online gaming platform, establishing the legal framework for all interactions between users and our services. By registering an account, accessing our website, or participating in any gaming activities, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. These terms constitute a legally binding agreement between you and our platform, superseding any previous agreements or understandings.
Last updated: January 28, 2026
Eligibility and Account Registration
Participation in our gaming services is strictly regulated and subject to comprehensive eligibility requirements designed to ensure compliance with applicable laws and responsible gaming practices. Users must satisfy all specified criteria before accessing any gaming features or services offered on our platform.
- You must be at least 18 years of age or have reached the legal gambling age in your jurisdiction, whichever is higher, to create an account and participate in any gaming activities.
- You must be a legal resident of India and physically located within Indian territory when accessing our services, as we operate under Indian gaming regulations and licensing requirements.
- You are prohibited from creating multiple accounts under any circumstances, and any duplicate accounts will result in immediate suspension and potential forfeiture of funds.
- All registration information must be accurate, complete, and truthful, including personal details, contact information, and identity verification documents.
- You must not be listed on any exclusion databases, self-exclusion lists, or prohibited from gambling activities by any regulatory authority or legal order.
- Account registration requires successful completion of our Know Your Customer (KYC) verification process, which may include submission of government-issued identification documents.
Gaming Activities and Platform Usage
Our platform offers a diverse range of gaming experiences including slot machines, table games, live dealer experiences, and various other casino-style entertainment options. All gaming activities are subject to specific rules, limitations, and fair play policies designed to maintain integrity and ensure equitable gaming experiences for all participants.
Users must familiarise themselves with individual game rules, paytables, and specific terms associated with each gaming product. Random Number Generation (RNG) technology ensures fair and unpredictable outcomes for all electronic games, while live dealer games are conducted under strict supervision and monitoring protocols.
- All games are provided for entertainment purposes and involve risk of financial loss, which users acknowledge and accept before participating.
- Gaming outcomes are determined by certified random number generators or live dealer procedures, ensuring fairness and unpredictability of results.
- Users are responsible for understanding game rules, betting options, and potential payouts before placing any wagers or participating in gaming activities.
- Any technical malfunctions, software errors, or connectivity issues that affect game outcomes will be addressed according to our technical dispute resolution procedures.
Financial Transactions and Payment Processing
All financial transactions on our platform are processed through secure, encrypted channels utilising industry-standard security protocols and compliance with Indian financial regulations. We support various payment methods including bank transfers, digital wallets, and cryptocurrency options, subject to availability and regulatory compliance.
| Transaction Type | Minimum Amount (INR) | Maximum Amount (INR) | Processing Time |
|---|---|---|---|
| Bank Transfer Deposit | 500 | 500,000 | Instant to 24 hours |
| Digital Wallet Deposit | 100 | 100,000 | Instant |
| Cryptocurrency Deposit | 200 | 1,000,000 | Network dependent |
| Withdrawal Processing | 1,000 | 200,000 | 24-72 hours |
- All deposits must originate from payment sources registered in your name and linked to your verified account information.
- Withdrawal requests require account verification and may be subject to additional security checks or documentation requirements.
- Transaction fees may apply depending on the chosen payment method and will be clearly disclosed before transaction completion.
- Currency conversion rates, where applicable, are determined at the time of transaction processing and may fluctuate based on market conditions.
Bonus Programmes and Promotional Offers
Our platform regularly offers various promotional incentives, bonus programmes, and special offers designed to enhance user experience and provide additional gaming value. All promotional offers are subject to specific terms, conditions, and wagering requirements that must be fulfilled before bonus funds or rewards can be converted to withdrawable funds.
- Bonus offers are discretionary and may be modified, suspended, or terminated at any time without prior notice to users.
- Wagering requirements must be completed within specified timeframes, and failure to meet these requirements will result in forfeiture of bonus funds.
- Maximum bet limits apply when playing with bonus funds, and exceeding these limits may void bonus terms and associated winnings.
- Bonus abuse, including but not limited to creating multiple accounts or manipulating promotional offers, will result in immediate account suspension and confiscation of funds.
- Promotional offers cannot be combined unless explicitly stated, and users may only participate in one active promotion at a time.
Responsible Gaming and Player Protection
We are committed to promoting responsible gaming practices and providing comprehensive tools and resources to help users maintain control over their gaming activities. Our responsible gaming framework includes deposit limits, session time controls, self-exclusion options, and access to professional support resources for users who may require assistance with gambling-related concerns.
- Users can set daily, weekly, or monthly deposit limits through their account settings, and these limits cannot be increased immediately after implementation.
- Session time limits and reality check notifications help users monitor their gaming duration and maintain awareness of time spent on the platform.
- Self-exclusion options range from temporary cooling-off periods to permanent account closure, with varying degrees of access restriction.
- We provide links to professional gambling addiction support services and encourage users to seek help if they experience gambling-related problems.
- Underage gambling is strictly prohibited, and we implement robust age verification measures to prevent minors from accessing our services.
Privacy and Data Protection
Protection of user privacy and personal information is paramount to our operations, and we maintain strict data protection protocols in compliance with Indian privacy laws and international best practices. All personal information collected during account registration and platform usage is securely stored, processed, and protected against unauthorised access or disclosure.
- Personal information is collected only for legitimate business purposes including account verification, transaction processing, and regulatory compliance requirements.
- Data sharing with third parties is limited to essential service providers and regulatory authorities as required by law or operational necessity.
- Users have the right to access, modify, or request deletion of their personal information subject to legal and regulatory retention requirements.
- Security measures include encryption, secure servers, and regular security audits to protect against data breaches and unauthorised access attempts.
Intellectual Property and Platform Content
All content, software, games, graphics, text, and other materials available on our platform are protected by intellectual property laws and remain the exclusive property of their respective owners. Users are granted limited, non-exclusive access to platform content for personal gaming purposes only and are prohibited from copying, distributing, or commercialising any proprietary materials.
- Game software and content are licensed from reputable providers and are protected by copyright, trademark, and other intellectual property rights.
- Users may not reverse engineer, decompile, or attempt to extract source code from any software or games available on the platform.
- Platform branding, logos, and visual elements are proprietary and cannot be used without explicit written permission.
- User-generated content, including comments or communications, must not infringe upon third-party intellectual property rights.
Dispute Resolution and Legal Compliance
All disputes arising from or related to the use of our platform and services shall be resolved through established procedures designed to provide fair and efficient resolution mechanisms. We maintain comprehensive complaint handling processes and are committed to addressing user concerns promptly and professionally while ensuring compliance with applicable Indian gaming and consumer protection laws.
- Initial dispute resolution attempts should be made through our customer support channels, which provide 24/7 assistance for user concerns and complaints.
- Formal complaints must be submitted in writing with detailed descriptions of the issue and any supporting documentation or evidence.
- Unresolved disputes may be escalated to relevant regulatory authorities or independent arbitration services as provided under Indian law.
- These terms are governed by Indian law, and any legal proceedings shall be conducted in appropriate Indian courts with jurisdiction over gaming-related matters.
- Platform modifications, updates, or changes to terms of use will be communicated to users through email notifications and platform announcements with reasonable advance notice.